The aviation community grieves the tragic loss of lives aboard Pakistan International Airlines Flight 8303 on 22 May 2020. Our thoughts are with the families of those lost and the survivors who may still have a long road to recovery. We are extending our support to our Pakistani colleagues for whom this is undoubtedly a traumatic experience. The air transport industry is a complex system made up of people, procedures, and technology that interact to create the safest way to travel. The few accidents that occur are always a consequence of multiple factors, which combine in unprecedented ways to push a safe system over the edge towards a breakdown.